How to Report Concerns
If you have a concern you should report it to your LCFS immediately.
Make sure you keep your concerns confidential. There may be a simple explanation and everyone is entitled to confidentiality during the investigation process.
Take advice from your LCFS before investigating a concern, evidence has to be handled and recorded in a particular way. If you are in possession of any evidence, keep it locked away.
Always avoid approaching the suspect yourself before taking advice from your LCFS.
Alternatively, information about suspected fraud or corruption can be reported to the Director of Finance or Chief Financial Officer, or free of charge to the national NHS Fraud and Corruption Reporting Line: 0800 028 40 60. Reports can also be made via the NHS fraud reporting website.
Your assurances
All investigation undertaken will be conducted with utmost confidentiality. The investigations are governed by the same legislation as the police service, therefore the standards required and procedures are almost identical.
No member of staff raising an issue in good faith will be at risk from any form of retribution from their employer.
Reducing fraud and corruption is everyone’s responsibility; please help the Local Counter Fraud Specialist to help you.
Further information can be found on the NHS Counter Fraud Authority website.
Each organisation will have a Fraud, Bribery and Corruption Policy which should be available on the relevant website or intranet site.
Non-fraud concerns
Other non-fraud related concerns should be reported directly to your employing organisation.
Concerns about the conduct of other NHS staff or potential breaches of policy should be reported to your Human Resources Team.
Concerns over the level of care provided by an organisation can be raised with the Patient Advice and Liaison Service (commonly known as the PALS team).
Alternatively, reports can be made to your organisation’s Freedom to Speak Up Guardian, or in accordance with your organisation’s Whistleblowing Policy. This might also be called the Reporting Concerns at Work Policy (or similar).
For more information, and for the contact email addresses and telephone numbers for the relevant teams, search your organisation’s website or intranet pages, or ask your manager.
Complaints about the Fraud and Security Management Service
Any complaints about the Fraud and Security Management Service should be made in the first instance to the Head of Fraud and Security Management, and if the matter cannot be resolved, to the Hampshire and Isle of Wight Integrated Care Board Complaints Team.
More fraud information:
